Contact
To contact us, please call or email us at the following contact information.
Sales
Contact our sales area at sales@austral.com.pe
Suppliers
To join our supply chain as a supplier of services or products, email us at proveedores@austral.com.pe
If you are already part of our supplier staff and want to see the status of your commercial operation with us, you can enter our Supplier Portal at this link: https://rb.gy/fmdnl3
Our Shareholders
In accordance with the principles of transparency, equal treatment and protection of shareholders’ interests, which inspire our conduct, we invite you to email us at gobiernocorporativo@austral.com.peto express your concerns, inquiries, and/or recommendations, which will be promptly addressed.
Ethics Hotline
This is a confidential and secure platform where our employees and workers or any interested parties, such as suppliers and the community, can report unethical behavior, acts of corruption, money laundering, and financing of terrorism, as well as issues related to the safety, innocuousness, integrity, quality, and legality of our products, or any violation of laws and regulations, all while remaining anonymous. They can also report acts of sexual harassment, gender discrimination, and violations of human rights and decent working conditions.
Reports may be submitted through:
App: https://etica.ext.austral.com.pe
E-mail: valores@austral.com.pe
Mobile/WhatsApp: 946 020 784
Our Plants and Offices
- Av. Victor A. Belaúnde N° 147 Torre Real 1, piso 3 – Centro Empresarial Real, San Isidro – Postal Code 15073 – Peru
- Phone: (511) 708 5900
- Business hours:Monday through Friday from 8:30 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:30 p.m.
- Av. Argentina 3028 Callao 01 – Perú.
- Phone: (511) 4659580
- Fax: (511) 465 6668
- Business hours:: Monday to Friday from 8:30 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:30 p.m.
- Av. Villa del Mar 785 – Coishco – Santa – Perú.
- Phone: (51) (43) 290769 – 290329
- Business hours:Monday through Thursday from 8:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 7:00 p.m., and Friday from 8:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:00 p.m.
- Av. Prolong. Roosevelt 1008 – Chancay – Lima – Perú.
- Phone: (511) 3771702 – 3771158
- Business hours:Monday through Friday from 8:30 a.m. to 1:00 p.m. and from 2:30 p.m. to 5:00 p.m.
- Lotiz. Santa Elena de Paracas Mz. D Lotes 1/6 – Paracas – Pisco.
- Phone: (51) (56) 545015
- Business hours:Monday through Friday from 8:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:00 p.m., and Saturday from 8:00 a.m. to 1:00 p.m.
- Carretera Pampa Caliche s/n km 7.5 Pacocha – Ilo – Perú.
- Phone: (51) (53) 491164 – 491055
- Business hours:Monday through Friday from 8:00 a.m. to 1:00 p.m. and from 2:00 p.m. to 5:00 p.m., and Saturday from 8:00 a.m. to 11:00 a.m.